Frequently Asked Questions

Our FAQ is a must read. It contains over 50 questions asked every year by parents and campers, with in-depth answers.

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Our main concern at camp is your child's safety. This begins from the minute they arrive at Vancouver airport and ends when they return home. We have more coaching staff than any summer camp in North America. This translates to more people ensuring that the ultimate summer camp experience is achieved for every single camper.

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    1. If the airline classes your child as an "un-accompanied minor" you may have to pay the airline a fee for an escort at both end on both legs of the journey.
    2. The child traveling also may require a notarized letter from both parents to leave the USA.
    3. Make sure the child has the correct documents for travel, passport is best (or photo ID & original birth certificate). Make sure your child can be released to camp staff in Vancouver Airport.
    4. There also may be issues if the parents are divorced. For instance, if the child only has only ONE of the parents written permission and not the other.
    5. Each airline has different rules and regulations so please consult them directly.
  • What if there's an accident?

    Whistler has its own hospital that can deal with any sort of medical emergency that may arise during camp. Whistler/ Blackcomb, being the number one ski area in North America, has over two million skier visits every year, and the bike park has been her for years so you can guarantee that the medical staff is world class and they can deal with any emergency, as they've seen it all before.

    Whistler has a bike patrol and they will attend if something happens. They drive down the mountain to the hospital in their ambulance. If the injury is severe, Whistler Blackcomb have a helicopter that is on standby all summer, that will fly the camper to the hospital in the village, it takes minutes.

    We have a ski patrol on site with our camp and they will attend if something happens on the glacier. An injured camper either rides down the chairlift with one of our coaching staff to the hospital, or they are driven down from the mountain to the hospital by ambulance. If the injury is severe, Whistler Blackcomb have a helicopter that is on standby all summer, that will fly the camper to the hospital in the village, it takes minutes.

    According to the Blackcomb ski patrol and The Whistler Health Care Center, we are the most organized most professionally run camp in Whistler.

    Medical Insurance

    We DO NOT offer any form of medical insurance. We strongly recommend that you organize some sort of medical cover before the camper arrives. Please make sure it covers downhill mountain biking snow related sports, specifically skiing and snowboarding.

    If there is an accident, like a broken arm for instance, Whistler Mountain has a professional bike patrol dedicated to the bike park. Blackcomb Mountain have professional ski patrol dedicated to our camp facility. They will immediately attend any incident along with one or more of our coaching staff. The injured party will then be safely transported off the mountain to the hospital in the village. They will receive the best medical care, in a state-of-the-art facility.

    The hospital only accepts credit card or cash payment immediately after any treatment, then you can claim back that cost from the medical insurance company you used.

    Is it safe to fly to Canada?

    With the current world climate, a lot of parents ask us this question. Yes, absolutely, it is extremely safe to fly to Canada. It's more dangerous driving to your local airport than it is to fly anywhere. Security at airports across North America has never been tighter, so you're as safe as humanly possible right now when you fly.




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